Freight forwarding Sydney

JTM Cargo Management

Trusted Australian freight forwarding company with over 30 years' experience

In Australia, we love trading products with others in our country, and around the world. Many who run a business will be looking for an freight forwarding company to deliver a service that is quick, easy, and customer-focused.

At JTM, our mission is to make transporting goods to, from, and around Australia easier. With offices jotted across Australia, we’re committed to making sure all corners of the world get to experience the brilliance of our nation and we can bring the best of what the world has to offer.

28+

years' experience

100+

Global partners

5

Locations

2008

Founded

Our services

We're here to help you with any delivery

Finding an international freight forwarding company that meets all of the criteria you’re looking for isn’t always an easy task. As a certified Australian freight forwarder, you can rely on us to be able to deliver any goods safely and promptly.

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How freight forwarding works

Freight forwarding involves coordinating the transportation of goods across international borders. These goods can be in the form of packages, crates, containers, or a combination of all three. Freight forwarders serve both businesses and individuals engaged in importing and exporting.

The level of involvement a freight forwarder has in the shipment process is determined by the client. For instance, they might handle a container load from a factory in one country to another for further assembly, or they might transport finished products directly from the manufacturer to a retailer’s warehouse. Freight forwarding companies utilize various shipping methods, including sea and air freight, to ensure efficient delivery.

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STEP 1. The importer and the supplier agree on terms of trade – known in the trade as International Commercial Terms (or ‘Incoterms’). The Incoterms are a set of internationally recognised rules which define what each side is responsible for.

STEP 2. Depending on the Incoterms agreed, the freight forwarding company can arrange to move the goods from the supplier’s location to the next part of the chain – whether that’s to a seaport or an airport.

STEP 3. The company will also arrange for the cargo to be satisfactorily inspected by the customs department of the origin country if required.

STEP 4. The freight forwarding company will also track the transportation of the goods to ensure their arrival or keep updated on any delays or transit changes.

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STEP 5. Once the cargo has arrived in its destination country, the paperwork must be checked once again to confirm that it meets the required custom and quarantine requirements. A good freight forwarding company will request and prepare this information in advance to reduce holdups in the process.

STEP 6. Once the goods are approved for release into the destination country, the freight forwarding company will organise its onward transit. This could be direct to the customer’s warehousing facility, retail store, or, if a 3PL is required, to a warehouse managed by the freight forwarder.

STEP 7. Arrival at destination and unload of cargo freight.

Experience the difference

Looking for a freight forwarding solution? Get in touch with our specialists today.

We will provide a free comprehensive freight quotation according to your needs.

Freight forwarding companies may work with single or multiple carriers to ensure that the goods go from A to B safely and in a compliant manner. The carriers may use one or more modes of transportation, e.g., sea freight and air freight.

Direct Services: Typically used for smaller parcels that can fit into the hold of an aircraft that is already taking a scheduled flight.

Consolidation: The most cost-effective air freight method; different shipments are placed in one flight. This can delay transit times while waiting for the shipments to arrive.

Charter: The most expensive option; the freight forwarding company charters an entire aircraft to carry specific cargo to the carrier’s exacting requirements.

Container Ships: The most common mode of sea freight transport. These vessels are designed to carry standard 20’, 40’, and 45’ containers. They can accommodate most dry-load transport.

General Cargo Ships: These mostly carry packaged goods but do not have space for containers. They use their own built-in cranes for loading and unloading operations once at ports.

Tankers: Designed for the transport of large amounts of liquid cargoes like petroleum products, chemicals, wine, and juice in bulk.

Dry Bulk Carriers: Structured specifically to transport solid non-packaged loose dry cargo in bulk quantities.

Multi-purpose Vessels: Can carry a combination of all kinds of goods (general cargo, liquid), thanks to separate containers and storage systems.

Reefer Ships: Designed for the carriage of frozen/temperature-controlled cargoes, mainly in refrigerated containers.

Roll-on/Roll-off Vessels: Made for the carriage of wheeled cargo, from private cars to industrial vehicles or lorries.

Six great reasons to use a freight forwarder for your logistics

Grow Your Business: The freight forwarding company takes all the hassle out of managing logistics so that customers can focus on growing their business.

Better Rates: Freight forwarding companies can look after large shipment volumes, bundling up customers’ loads to take advantage of economies of scale.

Simpler Customs Clearance: The best freight forwarding companies are AEO (Authorised Economic Operators), qualified to manage various customs requirements.

Keep Ahead of Regulation: The freight forwarding partner stays aware of trends and regulations impacting the industry.

Expertise: Freight forwarding companies build their reputation on taking care of all the intricacies of the logistics network.

Out of Scope Goods: Freight forwarders offer information and advice on routes, origin, and how to handle special/unusual requirements including dangerous and hazardous goods.

Experience the difference

Looking for a freight forwarding solution? Get in touch with our specialists today.

We will provide a free comprehensive freight quotation according to your needs.

About us

Integrated, efficient and effective freight forwarding solutions in Sydney

With over 28 years’ experience in both local and international air freight forwarding, international ocean freight forwarding, customs brokerage and supply chain partnerships, we are large enough to handle work of any size or nature, yet small enough to provide a single point of contact from start to finish.

Resources

Your guide to freight forwarding regulations

We have in-depth knowledge of the rules that govern our international trade, and take pride in regulatory adherence, uniformity, data integrity and ultimately protecting your best interests. These documents will assist you with international freight forwarding.

Latest news

Stay updated on worldwide freight forwarding developments

In every major port around the world we have experienced staff with detailed knowledge of local, regional, national, international export and import compliance matters. Our team gathers the latest information from across the globe to keep you informed.

Testimonials

What our customers say

We have worked with JTM Cargo for more than 5 years and rely on them 100% for all our international import brokerage and traffic needs. They communicate with us daily keeping us continuously updated on the status of all our air and sea shipments from ex-factory overseas to delivery in our warehouse. It is satisfying to know that we have one point of contact for the whole process . Over the years, we have regularly obtained quotes from their competitors and always came back to JTM for the best value and customer service. Marina Leopold
Marina Leopold
We have been dealing with John Infante and his team for almost 20 years, Thru good and not so good times their Air, Ocean and Operations Departments have always been accurate and prompt in our dealings, but just as fast to correct errors we had made. They are always available and absolutely one of the most knowledgeable forwarders I have had the pleasure to work with. Aline Drummond
Aline Drummond
JTM Cargo made the importation of weekly containers so easy and I can’t recommend them highly enough. From our first meeting with John, we were blown away by their professionalism and their dedication to running a smooth enterprise. They delivered a perfect experience for importing our containers on a weekly basis...and they even made it work despite a last minute origin change. John went above and beyond at every step of the process, from helping with packing our containers to late night calls to customs overseas. Nothing was ever too much for them and they alleviated so much stress. All of the staff were extremely professional and friendly. Such a fantastic company and I use JTM Cargo weekly for our container shipments.
Darrell Reynolds
We have been working with JTM Cargo for 6 yrs now and they have managed all our Air Freight for shipping our products around the world. Overall their services have been fantastic. Always reply to messages and calls. Always keep us updated on our overseas shipments and the staff are friendly & helpful. Recommend using their freight services.
Andrew Inglis
A professional and easy to work with, Sydney based freight forwarding company. I deal with John & JTM on a weekly basis for our shipping needs and enjoy working with them. Their communication, customer service and competitive pricing we have found to be their best assets. Thanks for everything guys 🙂
James Mickleson
I have been dealing with JTM since the first day they opened. As a freight agent, there is none other in Australia that compare - on rates or on customer service. The staff are always eager to help out - day or night. I look forward to a continued long term relationship with them.
Elmo Mortimer
Really like their service. The staff were friendly, very responsive and kept me well informed. We now use them weekly for all our ocean freight services and customs clearance.
Michael Redford