About us
About us
JTM Cargo Management
JTM Cargo Management can provide logistics solutions, carrying out any cargo movement smoothly and efficiently by exceeding the expectations of our clients. With over 28 years of experience in both local and international air freight forwarding, international ocean freight forwarding, customs brokerage and supply chain partnerships, JTM Cargo is large enough to handle work of any size or nature, yet small enough to provide a single point of contact from start to finish, so as to ensure your business needs are met effectively and efficiently.
While we are a wholly owned Australian company, we have offices globally to ensure our customers enjoy the benefits of integrated, efficient and effective supply chain needs.
As we have in-depth knowledge of the rules that govern our international trade, we can meet with the suppliers at the country that you import from to help build relationships between your vendor and you.
Experience the difference
We welcome the opportunity to discuss your cargo needs and our capabilities in depth with you.
Our mission and values
What we stand for
It is our mission to provide superior international air freight forwarding, sea freight forwarding services, customs clearance and freight consultants partnerships that deliver sustainable competitive advantages.
We value responsive and efficient personalised service that is innovative and client focused.
At JTM Cargo we have a dedicated team of specialists, who are passionate, experienced, committed and results-driven.
Our staff strive to do what is right by our customers and uphold our reputation with integrity, in alignment with our mission statement and ethical business values.
JTM Cargo staff are trustworthy, professional, results-oriented and do what they say they will, thereby exceeding expectations while looking after your business’ interests.
Our advantage
Why choose us?
Customer Satisfaction Tools
The ability to customise a tailored solution for our customers.
Competitive pricing
At JTM, we understand that in today's competitive market, it is not just about added value, but also a competitive price. This is why, we will match any competitors quote – that is our guarantee.
Latest Technology for Management & Reporting
The JTM client application and our internal operating system (which interfaces directly via EDI with Australian customs) have been designed and programmed to significantly reduce overheads for external software platforms. System coding is based on the latest technologies and our infrastructure is scalable upon demand.
Not only can we pass on the savings to you, it also means we have the flexibility to customise clearance requirements to suit your needs
Compliance Solutions
We are a Certified Australian Trusted Trader which means we have been given the seal of approval by Australian border security (ABS) that our policies, procedures and security compliance are all above industry standards.
Moving cargo from A to B across the world can be challenging. Transport documents, regulations, country-specific compliance, local requirements and customs clearance are just some of the steps to be considered before your cargo can arrive at its final destination. In every major port around the world we have experienced staff with detailed knowledge of local, regional, national, international export and import compliance matters.
FAQs
What is a freight forwarder?
A freight forwarder is a company or individual that arranges the transportation of goods on behalf of shippers. They handle logistics, documentation, and coordination with carriers to ensure goods are transported efficiently and legally1.
What services do freight forwarders provide?
Freight forwarders offer a range of services including transportation, warehousing, customs clearance, insurance, and packaging. They also provide advice on the best shipping methods and routes2.
How do freight forwarders choose the best mode of transport?
Freight forwarders consider factors such as the nature of the goods, delivery time requirements, cost, and destination. They may choose between air, sea, rail, or road transport based on these criteria2.
What documentation is required for international shipping?
Common documents include the bill of lading, commercial invoice, packing list, certificate of origin, and customs declaration. The specific documents required can vary depending on the destination country and type of goods3.
How do freight forwarders handle customs clearance?
What are Incoterms and why are they important?
Incoterms (International Commercial Terms) are standardized trade terms used in international contracts to define the responsibilities of buyers and sellers. They clarify who is responsible for transportation, insurance, and customs duties2.
How do freight forwarders manage delays or disruptions?
Freight forwarders use their network of contacts and expertise to find alternative solutions, such as rerouting shipments or arranging temporary storage. They communicate with all parties involved to minimize the impact of delays2.
What are the benefits of using a freight forwarder?
How do freight forwarders ensure the safety of goods?
Freight forwarders use secure packaging, proper labeling, and choose reliable carriers. They also offer insurance options to protect against potential loss or damage during transit.
